Support that puts people first
At Better Take Care, we believe everyone deserves to feel respected, supported, and confident in the care they receive. We’re here to walk alongside you - listening to what matters most and providing supports that help you live life on your own terms.
Services We Offer
- Assistance with Daily Living – practical support with everyday tasks
- Social & Community Participation – help connecting with your community
- Capacity Building – empowering skills for independence
- Support Coordination
– navigating services with clarity and confidence
Each service is delivered with respect, flexibility, and your preferences at the centre.
Your Rights, Choice and Control Come First
We respect your rights and dignity at all times. Our services align with the NDIS Code of Conduct, ensuring that every participant is treated with fairness, respect and honesty. You are always supported to make your own choices and remain in control of your supports.
Safe, Qualified and Screened Support Workers
Your safety matters. All Better Take Care workers:
- Meet NDIS Worker Screening requirements
- Receive ongoing training and supervision
- Are guided by clear safeguarding, privacy and confidentiality policies
We take proactive steps to prevent abuse, neglect and exploitation and to provide supports you can feel confident about.
Clear Communication and Transparency
We believe trust is built through openness. We provide:
- Clear service information and expectations
- Transparent pricing aligned with the NDIS Price Guide
- Written service agreements so you understand your supports from the beginning
Complaints and Feedback Are Welcome
Your voice matters. We have a fair and accessible complaints and feedback process, and we encourage you to share your experiences at any time. You also have the right to contact the NDIS Quality and Safeguards Commission if you prefer external support.
Individualised, Person‑Centred Support
No two people are the same. We work with you to design supports that reflect your goals, lifestyle and cultural needs, helping you live more independently and confidently.
Registered NDIS Provider You Can Trust
We are a registered NDIS provider, committed to delivering supports that are safe, reliable, and centred around your individual goals, preferences, and choices. audited against the NDIS Practice Standards and overseen by the NDIS Quality and Safeguards Commission.
This means our systems, staff and supports are designed to meet strict national quality and safety requirements.
Continuous Improvement and Accountability
We regularly review our services to ensure we are meeting high standards of quality and safety. Feedback from participants, families and carers helps us continuously improve the way we support you.
Proudly Local
Local people. Local knowledge. Real support.
We proudly provide NDIS support across Brisbane, Logan, Ipswich, Redlands and the Gold Coast, with local teams who live and work in the communities they support.
Our services are also available in Sydney, Melbourne and Adelaide, ensuring participants receive consistent, trusted support wherever you are.