Better Take Care – About Us
As a registered NDIS provider since 2018, it is our responsibility to improve your life and assist you with accomplishing your goals and objectives.
We can assist you with Daily Activities and Social Participation.
We also offer Support Coordination.
The NDIS is all about YOUR choice, and we respect that with the utmost responsibility and care.
Gain Confidence with Daily Support
It’s your decision and we have the right Support Worker for you!
We provide NDIS Assistance with:
Daily Activities:
Cooking, Cleaning and Shopping.
Self-Care
Social Community Participation
Appointments
Transport
Social Meetings and Appointments
Feel In Control with Support Coordination
With the adaptability you want.
If something doesn't feel right, we'll assist you with the flexibility to adapt your supports to suit your needs.
We’ll connect you with the supports you need including Occupational, Speech and Physiotherapists.
Be Free with Independent Living
We’re here to support you to live your life, your way.
We offer help with customized support with your self-care tasks and support coordination, which gives you the opportunity to live more freely.
We can also help with house cleaning and/or garden cleanups, meal preparation and transport to your appointments, giving you the freedom to use your time and supports in whichever way you choose.
The NDIS is all about YOUR choice and we will always listen to your needs.
What else does the NDIS offer you?
Supports to assist you with living freely.
The NDIS can support your living with home modifications to enable you and make your everyday tasks easier.
About our Disability Services
Better Take Care is a registered NDIS provider. We support you in reaching your goals and objectives, and keeping independent in your own home and in your own area.
About our Support Coordination Service
A support coordinator will work with you to evaluate your needs and goals according to your NDIS plan.
24-Hour Home Care and Support
We have support workers available 24 hours a day, 7 days a week.
Our Locations
Our head office is located in Brisbane where we first started in 2018. Since then, we now have offices in Sydney, Melbourne and Adelaide with Support Workers ready to Support you to reach your goals available 24/7.
Why choose us
Here at Better Take Care, we are very knowledgeable of our local area. We also pride ourselves on the honesty and professionalism that we provide to our clients, we can do this because the workers at Better Oz Care are trustworthy and have empathy towards others. Also, our workers are highly qualified and skilled so that we can always provide the best possible care and support.
The staff at Better Take Care are all dedicated individuals that want to provide the best possible home care and support to our clients within the community. We greatly value our employees and see just how valuable they are to the success of our business, Afterall the best way to ensure your team delivers friendly and professional customer service is to have a team that loves their work.
FAQ’s
What are NDIS service providers?
A NDIS service provider is an accredited individual, organisation or business that provide services or products to NDIS participants. The main job of a service provider is to make the participants life easier by helping clients to develop their skills, gain independence and to alleviate challenges from their disabilities to help participants to live their lives as normally as possible.
What does it mean to be a registered Service Provider?
Registered NDIS service providers have undergone a strict and rigorous process of proving to the NDIS that they are qualified, equipped and highly trained to provide NDIS participants the best services possible.
What sets Better Take Care apart from other NDIS providers?
At Better Take Care we always focus on a person-centred approach to our clients. This means that to us you’re more than a client, you are a person. This means that we want to tailor our clients care so that our clients feel comfortable and enjoy their service.
What type of supports does NDIS funding cover that Better Take Care offers?
We offer a range of services including; Occupational and physiotherapy, counselling, nursing care, dietician, dietician, personal care, assistance with travel, mobility training and help with accommodation and tenancy assistance. If you are unsure if offer a service just ask us and we’ll promptly and politely let you know.
Are the Disability Support Pension and NDIS linked?
The Disability Support Pension and other Centrelink payments are completely separate from the NDIS. The only exception being that Mobility Allowance from Centrelink may be replaced if your NDIS plan includes transport-related funded supports. Most importantly if you are on a Disability Support Pension you do not automatically become eligible for NDIS support and funding.
How long does Better Take Care take to start providing for me with my NDIS funding?
We are happy to start assisting you as soon as you are ready. Just send us an enquiry or call us and we’ll make sure you are our top priority.
Am I eligible for the NDIS?
To find out if you are eligible for the NDIS go to the NDIS checklist. Here’s a link to help you out: www.ndis.gov.au/applying-access-ndis/am-i-eligible
How do I get a NDIS plan?
First, you’ll need to book a pre-planning meeting with your Local Area Coordinator (LAC) or NDIA planner. Here you will chat about your goals and aspirations and generally what assistance you may require. After this meeting you LAC or NDIA planner will let you know how long your plan will take to be approved. Once the plan is approved you can then talk to a service provider such as Better Take Care about how best to implement your plan.
I’m with another service provider, how do I switch to Better Take Care?
This can be done in 5 easy steps:
1. Talk to your current NDIS provider. This is just to reassure them that they haven’t done anything wrong.
2. Look over your current service agreement. Your current agreement will have a section that explains what to do in order to terminate your agreement with your current provider.
3. Now you need to end the service agreement. It’s recommended that you don’t do this over the phone as this can be recorded as an informal method and be ignored. Sending an email that states your formally terminating the agreement shows proof and a date for which you started the process to end the agreement.
4. Now you just have to end your service booking in the MyPlace portal. Remember this is your NDIS participant portal.
5. Now you’re free to sign up with Better Take Care! Welcome aboard.
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